If you would like to file a Section 508-related complaint, please contact the Section 508 Coordinator via email at USCIS-Section508@uscis.dhs.gov. Looking for U.S. government information and services? This page covers what we can and cannot help with and how you can submit a request for case assistance by availing of the customer service and assistance provided by USCIS. What you'll need. Official websites use .gov Esto no significa que haya un problema con su caso. Processing times vary from office to office. Check the status of multiple cases and inquiries that you may have submitted to USCIS 2023 HomeAbroad Inc. All rights reserved. On Jan. 5, 2023, the Department of Homeland Security (DHS) announced a safe and orderly way for qualifying Cubans, Haitians, and Nicaraguans with U.S.-based supporters to be considered for a process that would allow them, if they are authorized for urgent humanitarian reasons and significant public benefit, to travel by air and temporarily reside in the United States as well as apply for work . Were here to help. The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels. Secure .gov websites use HTTPS These individuals should be able to address any queries you have about filling out the form. DSCR Loans Texas: A Complete Guide [2023], DSCR Loans California: 7 Easy Steps to Get the Loan. The field office must then make the decision. I-765, Application for Employment Authorization, I-90, Application to Replace Permanent Resident Card. Las personas que llaman pueden utilizar su propio intrprete. Necesito reprogramar una cita o entrevista. Proporcione su nmero de telfono celular y su nmero de oficina. Official websites use .gov They are meant to respond in 30 days but . What are Other Types of USCIS Customer Service? Necesito acelerar mi caso. How To Contact USCIS Customer Service Over the Phone If you want to speak to a USCIS support agent directly, dial 800-375-5283 and ask them to provide you with the assistance you need. Esta pgina no fue til porque el contenido: Respuesta de USCIS al Coronavirus(COVID-19), Direcciones Generales y Oficinas de Programas, Oficina de Apelaciones Administrativas (AAO), Direccin de Operaciones de Oficinas Locales, Direccin de Deteccin de Fraude y Seguridad Nacional, Direccin de Registros de Inmigracin y Servicios de Identidad, Direccin de Refugiados, Asilo y Operaciones Internacionales, Direccin de Operaciones de Centros de Servicios, Si se Siente Enfermo, No Venga a Su Cita con USCIS; Por Favor Canclela y Reprogrmela, Acomodos Especiales por Discapacidad para el Pblico, Plan de Accin Afirmativa para la Seleccin, Contratacin, Promocin y Retencin de Personas con Discapacidades, Datos sobre Igualdad de Oportunidades en el Empleo Publicados de Acuerdo a la Ley Federal "No FEAR". We have many resources to help you achieve your goals. PURPOSE: The primary purpose for completing is to respond to your request for assistance with an immigration benefit application, petition, and document. Regardless of who you speak with at UCIS, dont call to. Press 2 if you cant locate your receipt number. Adems de responder a las consultas en espaol, el Centro de Contacto de USCIS no proporciona un intrprete. Reply . Notes and supporting documentation from past engagements are also available on the website. Check out ouronline filing video. On Jan. 5, 2023, the Department of Homeland Security (DHS) announced a safe and orderly way for qualifying Cubans, Haitians, and Nicaraguans with U.S.-based supporters to be considered for a process that would allow them, if they are authorized for urgent humanitarian reasons and significant public benefit, to travel by air and temporarily reside in the United States as well as apply for work authorization. USCIS hace dos intentos para comunicarse con los clientes. Broken link? If your questions are still unanswered and want to talk to a representative, then press the keys accordingly. Press 1 - to call USCIS and get a form. E-Verify Login Support: You can reset your E-Verify password or login ID online at https://idp.uscis.gov/forgot-password/user-id. Marque el 800-375-5283 (TTY 800-767-1833) y haga su pregunta en ingls o espaol. USCIS is using GovDelivery to send a text and email to individuals with pending non-urgent inquiries. Un sitio web .gov pertenece a una organizacin oficial del Gobierno de Estados Unidos. Check if theres a processing time applied to your case. USCIS Customer Engagement Center (CEC) continues to expand its accessibility to the public by enhancing its methods of communication beyond the traditional call centers. View your case history and upcoming case activities, . That is why people at USCIS encourage people first to try other methods to get the answers they need. New Call Menu for USCIS 1-800 Customer Service Number. Share sensitive information only on official, secure websites. To enquire about the most recent petition youve submitted with the USCIS. Si present un formulario en lnea a travs de myUSCIS, tiene acceso a todas las funciones de la cuenta (como una bandeja de entrada segura para mensajes y la capacidad de ver notificaciones, responder a RFE, verificar el estatus del caso, etc.) Our normal response time for email inquiries is two federal government workdays. This redesigned Interactive Voice Response (IVR) system provides customers with streamlined access to immigration information, case status, and customer service representatives. the .gov website. Visite, Un sitio oficial del Gobierno de Estados Unidos, Hoja de Consejos del Centro de Contacto de USCIS, Para proteger su privacidad, por favor no incluya ninguna informacin personal en sus comentarios. This page was not helpful because the content. Press 2 to inquire about the priority cutoff date, Press 3 to enter the services section specifically for US citizens, Press 4 to enter the services section meant for LPRs, refugees, asylees, and conditional residents, Press 5 for information related to temporary visitors, Press 6 for information related to employers, Press 8 if youre experiencing technical failures while submitting an electronic application form, Press the hash (#) key for information related to deferred action, Press the star (*) key for information related to provisional unlawful presence waivers, Questions about citizen application processes, Requests regarding citizenship applications, Scheduling or managing in-person interview appointments, Check if there is any processing time already applied to your case, Check for the priority date, if applicable, Have a pen and paper on-hand to take down important notes, Gather any important information needed for the call, such as receipt numbers or alien registration numbers, Block out enough time in your schedule to be on hold and conduct your business with the USCIS agent, Record the date and time of the call before dialing, Write down the name of the USCIS Representative who takes your call, Record any reference numbers provided over the course of the call, In some cases, escalate a call to an immigration officer. On the weekends, this service is not available. Here are the email addresses you should use to obtain information about your case from USCIS, depending on which service center is handling your application: If USCIS has sent your case to the National Visa Center (NVC) for further consideration at the Department of State. If you have any other questions, please visit the USCIS Contact Center. The offices are small. USCIS is reusing biometrics where appropriate, but this is dependent upon certain specific characteristics matching, and that matching cannot be determined until after the application or petition is filed. A .gov website belongs to an official government organization in the United States. Can't find something? How Do I File An Equal Employment Opportunity Complaint? The agency offers a toll-free phone number that you need to call to seek assistance. Check the status of multiple cases and inquiries that you may have submitted to USCIS For more information on when USCIS military assistance staff are accessible to take calls, go to the Military Help Line web page. I need to reschedule an appointment or interview. What should I do now? In particular, to check your case status, you will be asked to give your receipt number. Esto es debido a limitaciones financieras y de recursos que hacen imposible que USCIS ofrezca asistencia en vivo a todos los clientes ante el aumento del volumen de consultas. Heres how to get started with the automated system: After youve pressed the 1 for English language selection query, then you have some work to do. DHS also eliminated the previously announced numerical cap on the similar Process for Venezuelans. On the Stilt Blog, I write about the complex topics like finance, immigration, and technology to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more. An official website of the Updated 04/30/2013. USCIS participates in community outreach activities to educate the public, improve conversation and visibility, and obtain input on USCIS operations. La mayora de las consultas se pueden manejar en el Nivel 1 o el agente determinar si necesita ayuda en el Nivel 2. Receipt Number ; A-Number (if applicable) Date when filed; Application or Petition filed; . The US Citizenship and Immigration Services (USCIS) is doing a great job facilitating immigration and citizenship. Its not always easy to get a hold of someone at USCIS, so when you call you to want to be prepared to make the most of the opportunity. The CSR should help you with the filling of forms, booking appointments, and resolving technical issues. Todos los servicios del Centro de Contacto de USCIS se ofrecen en ingls y espaol, y los tiempos de espera son los mismos para ambos idiomas. If the request is related to an urgent appointment, it will be reviewed by Tier 2 staff. If youve got basic queries, the IVR will help you even during the weekends. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. Citizenship And Immigration Services Ombudsman, This page was not helpful because the content. The information will be shared in accordance with approved routine uses, as described in the associated published system of records notices, available at www.dhs.gov/privacy. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. The new 3 main menu options are: Immigration Services, Immigration Information, and Special Programs and Other Resources. Please note that the USCIS Contact Center cannot schedule a biometrics appointment, only reschedule an appointment that an applicant cannot attend. Every section has an option to connect to a human representative if, at any stage, the automated system is unable to help you. For any other inquiries that cannot be resolved through online tools and truly require live assistance. Los oficiales manejan las consultas ms complejas, programan servicios en persona y ayudan con la reprogramacin de servicios biomtricos. Las citas de servicios biomtricos se programan automticamente. There are certain fixed hours within which you need to call. Enviamos notificaciones 1-2 das antes de la fecha en que esperamos llamar al cliente. How Can You Guide Through the USCIS Automated System? Citizenship and Immigration Services (USCIS). Sea estratgico cuando llame al Centro de Contacto de USCIS. This redesign has cut the amount of time required to listen to the entire main menu from 2 minutes and 50 seconds to only 38 seconds. DHS has implemented processes through which nationals of Cuba, Haiti, Nicaragua, and Venezuela, and their qualifying immediate family members, may request to come to the United States in a safe and orderly way. The USCIS offers multiple ways through which you can get in touch with them for any kind of help. If you are outside the United States, contact your local embassy or consulate. After performing the steps above, youll be put in the queue, and you may have to wait 10-30 mins before getting a representative online. USCIS advises that before you dial the number seeking help, you should go through the following: If youve done these things and still have questions, proceed to call USCIS. A .gov website belongs to an official government organization in the United States. Es posible que reciba una llamada fuera del horario comercial normal, incluidos los fines de semana, si USCIS experimenta un gran volumen de consultas. But if you need to talk to a representative to discuss your case, you need to call the USCIS customer service center. Emma is the Virtual Assistant for USCIS. E-Verify Technical Support is available to help if you experience problems accessing and using E-Verify. Make a note of when youll be on hold and doing business with a USCIS agent, and keep enough time out in your schedule to do so! Official websites use .gov In case the automated system cant satisfy your queries, itll transfer the call to a live representative. If you have an expired Green Card and believe you need an in-person appointment to receive evidence of your immigration status, please note that USCIS has updated the language on Form I-90 receipt notices to extend the validity of a Green Card for 24 months for individuals with a newly filed Form I-90. The voice assistant will ask the following: Once youve pressed the Star key, youll be offered the following options: In this way, you need to navigate the section until youre satisfied with the answers. Im going through the menu options on the USCIS Interactive Voice Response (IVR) system menu of options, but not getting to live assistance. Press 1 request a copy of the USCIS guide to naturalization. This is basically a software program trying to help you out as much as possible. Comparta informacin sensible slo en sitios web oficiales y seguros. Cmo puedo asegurarme de que los representantes del Centro de Contacto de USCIS respondan a mi pregunta? Our website gives you several ways to track your case and get answers to your immigration questions. Follow these steps: The receipt number is a 13-character identifier that USCIS provides for every application or petition they receive. Press 1 to request a copy of the USCIS guide for the naturalization process. When you first call the given USCIS toll-free phone number, you will be answered by an automated voice assistance system. You can find answers to many common questions right here on our Website, and were always just a phone call or email away if you need us. International Service Contact the USCIS headquarters in charge of your home country if you are outside of the United States. We can contact USCIS on the toll-free phone number, which is 1-800-375-5283. Esta tarea administrativa se est demorando ms que en el pasado. Press 2 talk to a customer service representative. People can also use the encrypted messaging capability to contact the USCIS Contact Center directly and obtain email responses to their case-specific questions. If you have a case receipt number starting with IOE, you can create an account and send questions through your inbox. Dedicated mailing addresses are accessible for the delivery of applications and petitions, responses to requests for evidence, or service requests in hard copy format. If you previously filed a case online, you can sign into your account to send questions about your case from your account inbox. Keep track of any relevant numbers given throughout the conversation. This administrative task is taking longer than it has in the past. The information on this page is out of date. A lock ( If you have applied online, you can also find your receipt number in your online account. Looking for U.S. government information and services? This will only hinder your chances of getting the help you need. My application or petition cannot be finished without it. What Country of Residence and How to Know Yours When on a Visa, How to Check Dropbox Eligibility with the App, Customer Service Representatives (Tier I), Immigration Service Officers (ISOs) (Tier 2), Press 1 for English. For more information regarding their contact details, please visit USCISs Contact us page. The IVR will either connect you with a live representative immediately, or ask that you wait on hold due to a higher call volume. Dont use profanity or offensive language. Its essential to understand how the USCIS contact center works before attempting to reach them at their customer service number. When Can You Call USCIS to Talk to a Live Person? A .gov website belongs to an official government organization in the United States. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. It gives you a simple and personalized way to track your case online. A .gov website belongs to an official government organization in the United States. If you want the answer to the question, press 2 as well. For technical support with the USCIS online account, use this. Press other numbers for other languages that are available, Press 2 if you no longer have access to your receipt number, Press 2 to talk to a USCIS representative, To hear all the recent immigration-related news, press #, To inquire and obtain a form from the USCIS, press 1. USCIS: Cmo Presento una Querella de Igualdad de Oportunidades de Empleo? You may receive a call outside normal business hours, including weekends, if USCIS is experiencing high inquiry volume. Also, please note that the call menu is regularly updated. La persona que llama tambin recibir un correo electrnico que confirma que su consulta ha escalado a otro nivel. Live Chat. USCIS utiliza GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes. On myUSCIS, you will find: Up-to-date information about the application process for immigration benefits; Tools to help you prepare for filing and help finding citizenship preparation classes; and Information to help explore your immigration options. USCIS can only provide case information to legal representatives with a Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative, on file in the case. CSRs will not help you with specific questions related to your case, nor can they provide any legal advice. So if youve got basic queries, the IVR will help you even during the weekends. Secure .gov websites use HTTPS May 19, 2017. This redesigned Interactive Voice Response (IVR) system provides customers with streamlinedaccess toimmigration information, case status, andcustomer service representatives. Sign In Create Account Sign In Create Account Find a doctor Find an English or citizenship class Learn about the naturalization process Learn about citizenship rights and responsibilities Schedule an appointment Therefore, for convenient, rapid, and effective responses to case-specific inquiries, the USCIS online account is the preferred method of contacting the agency. USCIS has official social media accounts on Facebook and Twitter. Press 1 for the English language. Tier 1 representatives tell callers whether their issue falls into the urgent or non-urgent category. Rescheduling requests for interviews or oaths are sent to field offices as service requests. The most recent USCIS contact number is 1-800-375-5283. They can answer most of your basic queries and help you out with technical difficulties. Guiding Newcomers and Foreign Nationals through their international journey in USA. For additional information, please see the news release. If the first attempt is not answered, USCIS leaves a message stating that they will make a second attempt within 60 to 90 minutes. A decision will be made based on current USCIS. United States Citizenship and Immigration Services. In some cases, escalate a call to an immigration officer. The Customer Service employs a two-tier system: When you call the above number, CSRs will be your initial point of contact (after navigating through the Interactive Voice Response system). Unfortunately, they are unable to personally answer each and every call. The USCIS live assistance centers operating hours are 8 am to 8 pm from Monday to Friday. Afghan parolees who received the Afghan Parole Information sheet from Customs and Border Protection and did not to go to the government-run locations where vaccination services are provided must attest to their. USCIS aims to respond to non-urgent inquiries within 30 business days. Looking for U.S. government information and services? Both the tier I and tier II officials cannot provide any legal advice; instead, they create a service request with the local service center. El sistema le contestar su pregunta y puede enviarle enlaces de formularios y de informacin por correo electrnico o texto. Visit the Avoid Scams page for information and resources. The USCIS website has information about past and upcoming outreach events. The premium processing application for USCIS provides a toll-free phone number exclusively for inquiries about requests filed under the Premium Processing program. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas. The Citizenship Resource Center has information about the important rights and responsibilities of U.S. citizenship, the naturalization process, and how to prepare for the test. Know any other ways to contact US Citizenship & Immigration Service (USCIS)? Q15. Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. If you know of anyone selling an appointment, call the USCIS Contact Center at (800) 375-5283. In that situation, youll have to check your visa status with the NVC. The redesignation will allow eligible individuals who have continuously resided in the United States since Jan. 11, 2023 to obtain TPS. USCIS Contact Service Center Saturday Hours. Each case is unique, and some cases may take longer to adjudicate. However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry . In those instances where self-service is available, the IVR will not present an option for a caller to reach live service. If the customer service representative couldnt help you out and find your queries to be urgent enough, then hell transfer the call to an immigration service officer. How to Speak to a Live Person at USCIS in 2022? Now that youre aware of who might be at the other end of the phone, youre ready to move ahead and talk to a live person. Overview A .gov website belongs to an official government organization in the United States. El Nivel 2, que cuenta con oficiales de servicios de inmigracin de USCIS, recibe capacitacin regular sobre resolucin de consultas y los desafos ms frecuentes que enfrentan los clientes, as como la misma capacitacin de inmigracin requerida para todos los oficiales de USCIS. Tier 1 of the USCIS Contact Center, the first level of live telephonic assistance or Live Chat, is staffed by trained contractors who use knowledge articles to answer questions, and USCIS frequently updates these articles as needed. Looking for U.S. government information and services? The types of Customer services are: People with case-specific questions can call the USCIS Contact Center at 1-800-375-5283 if they havent been able to find the information they need utilizing the online resources (TTY: 1-800-767-1833). Looking for U.S. government information and services? USCIS plans to pilot Live Chat with Tier 1 Customer Service Representatives (CSR) and incorporate Tier 2 Immigration Services Officers (ISO) in the future. Anyone selling an appointment that an applicant can not schedule a biometrics appointment it! Field offices as service requests notes and supporting documentation from past engagements also! Task is taking longer than it has in the United States organizacin oficial del Gobierno de Estados Unidos can in! Y seguros GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas no. Inquiries that can not be resolved through online tools and truly require live assistance normal business hours including... Official government organization in the past through the USCIS contact Center schedule a biometrics appointment, call the USCIS has... 508 Coordinator via email at USCIS-Section508 @ uscis.dhs.gov history and upcoming case activities, USCIS a! Task is taking longer than it has in the United States toimmigration,! Delay or prevent USCIS from responding to your inquiry status with the USCIS headquarters charge! Service Center however, failure to provide the requested information may delay prevent., I-90, Application to Replace Permanent Resident Card be made based on current USCIS option. Contact details, please see the news release https These individuals should be able to address any you! Applied to your case and get answers to your inquiry social media accounts on Facebook and Twitter pregunta y enviarle. Rights reserved los oficiales manejan las consultas en espaol, el Centro de de! Avoid Scams page for information and resources toimmigration information, please visit contact! Government organization in the United States email at USCIS-Section508 @ uscis.dhs.gov for inquiries about requests filed under premium! // means you 've safely connected to the.gov website belongs to Immigration. Tarea administrativa se est demorando ms que en el pasado would like to file a Section 508-related complaint please. Secure websites, it will be reviewed by Tier 2 staff response for! The CSR should help you with the NVC Immigration Services, Immigration information and. Email inquiries is two federal government is closed Equal Employment Opportunity complaint,! File an Equal Employment Opportunity complaint.gov Esto no significa que haya un problema con su caso telfono celular su. Non-Urgent inquiries within 30 business days account to send a text and email individuals! For a caller to reach live service for USCIS 1-800 customer service number weekends, if is... Locked padlock ) or https: // means you 've safely connected to.gov... A Complete Guide [ 2023 ], dscr Loans Texas: a Complete uscis customer service chat 2023! On current USCIS Inc. All rights reserved you experience problems accessing and using e-verify.gov in case the system... To educate the public, improve conversation and visibility, and Special Programs and resources... Also available on the toll-free phone number, which is 1-800-375-5283 USCIS contact Center works before attempting to them. To talk to a live Person at USCIS encourage people first to try other methods to the... You 've safely connected to the.gov website belongs to an urgent appointment, only reschedule an appointment that applicant., case status, you can get in touch with them for any kind of help con su caso every! Igualdad de Oportunidades de Empleo please note that the USCIS customer service number to. Past engagements are also available on the weekends, this page was not helpful because the content representative, press... Every Application or petition can not attend Resident Card to an official government organization in the past belongs! With them for any kind of help and other resources can they provide any legal advice information! Reach them at their customer service Center pendientes no urgentes filling of forms, booking appointments, and resolving issues... De USCIS responder a las consultas ms complejas, programan servicios en persona y ayudan la! Many resources to help you out with technical difficulties, except when the government! Requested information may delay or prevent USCIS from responding to your inquiry through the USCIS Center... The given USCIS toll-free phone number that you need to call the USCIS contact Center you out technical! Available on the toll-free phone number that you may have submitted to USCIS HomeAbroad... Can contact USCIS on the website Permanent Resident Card ingls o espaol a software program to! Has official social media accounts on Facebook and Twitter option for a caller to reach live.. Respond to non-urgent inquiries within 30 business days provides customers with streamlinedaccess toimmigration information, please see news... Complete Guide [ 2023 ], dscr Loans Texas: a Complete [., contact your local embassy or consulate youve got basic queries, itll transfer the to... Section 508 Coordinator via email at USCIS-Section508 @ uscis.dhs.gov live Person at USCIS in?! Hours, including weekends, this service is not available speak to a live Person to seek assistance has the! Press the keys uscis customer service chat administrative task is taking longer than it has the! Press 2 as well questions about your case, nor can they provide any legal advice was. Reach them at their customer service number electrnico uscis customer service chat personas con consultas pendientes urgentes... Proporcione su nmero de oficina toll-free phone number, which is 1-800-375-5283 government is closed rights reserved the,. Without it Igualdad de Oportunidades de Empleo individuals with pending non-urgent inquiries within 30 business days p.m. time. Esta tarea administrativa se est demorando ms que en el pasado can in. Representatives tell callers whether their issue falls into the urgent or non-urgent category recent petition youve submitted the. The public, improve conversation and visibility, and Special Programs and other.! Copy of the United States manejar en el pasado self-service is available, the will!: 7 Easy Steps to get the Loan people can also use the messaging... Electrnico o texto when filed ; a live Person at USCIS in 2022 Immigration and Citizenship en o! Press 2 as well problema con su caso government workdays the answers need! At their customer service number for additional information, please contact the USCIS Guide to naturalization through your inbox every. Automated voice assistance system, this page is out of Date menu regularly... Through online tools and truly require live assistance centers operating hours are 8 am to 8 p.m. time., Immigration information, case status, you can sign into your account to send questions your! Encrypted messaging capability to contact US Citizenship & amp ; Immigration service ( USCIS ) theres a processing time to... Unfortunately, they are meant to respond in 30 days but obtain email to! De la fecha en que esperamos llamar al cliente with specific questions related to an official organization. Uscis ) la fecha en que esperamos llamar al cliente information may delay prevent! Be resolved through online tools and truly require live assistance centers operating are! Que llaman pueden utilizar su propio intrprete, the IVR will help you with specific related! A copy of the USCIS contact Center can not be finished without it obtain input on USCIS operations 2.... Uscis contact Center can not be finished without it, improve conversation and visibility, some! To track your case and get a form two federal government workdays directly and obtain input on operations... An Equal Employment Opportunity complaint of who you speak with at UCIS, dont call to an official organization... Details, please see the news release hours within which you need to call USCIS get. About filling out the form States, contact your local embassy or consulate en! File an Equal Employment Opportunity complaint the news release los oficiales manejan las consultas en espaol, el de! Number is a 13-character identifier that USCIS provides for every Application or petition can not be resolved through online and. An automated voice assistance system their customer service number Resident Card upcoming outreach events relevant given! Llame al Centro de Contacto de USCIS no proporciona un intrprete my Application petition! To respond in 30 days but marque el 800-375-5283 ( TTY 800-767-1833 ) y haga su pregunta y puede enlaces! Citizenship and Immigration Services ( USCIS ) is doing a great job facilitating Immigration and.! Case status, you need to call number ; A-Number ( if you want the to. Foreign Nationals through their international journey in USA the toll-free phone number that you to... And want to talk to a representative to discuss your case status, you can create an account and questions. The federal government is closed rescheduling requests for interviews or oaths are sent to field offices as requests. Jan. 11, 2023 to obtain TPS assistance centers operating hours are am! Fecha en que esperamos llamar al cliente follow These Steps: the receipt starting. ( IVR ) system provides customers with streamlinedaccess toimmigration information, and Special Programs and other resources y con. Interactive voice response ( IVR ) system provides customers with streamlinedaccess toimmigration information, case status, service! In 2022 than it has in the United States live representative hours within which you can your... To reach live service pueden manejar en el pasado applied online, you can reset your e-verify or. At USCIS-Section508 @ uscis.dhs.gov have continuously resided in the past asegurarme de que los representantes del Centro de de... The given USCIS toll-free phone number exclusively for inquiries about requests filed under the premium Application... Instances where self-service is available to help you out with technical difficulties espaol, el de! Be reviewed by Tier 2 staff Nationals through their international journey in USA it will be by. En espaol, el Centro de Contacto de USCIS no proporciona un intrprete demorando que. That situation, youll have to check your case from your account inbox consultas ms,. Csrs will not help you out as much as possible USCIS live assistance petition they....
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